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Q: How do I join the Remember Nguyen Mailing list?
A: To participate in our mailing list, please enter your email address in the box on our home page.

Q: I have a store, how do I carry the Remember Nguyen line?
A: Click here to request to become an authorized distributor.

Q: Can I place an order by phone?
A: Yes, we will be happy to help you place an order by phone during our regular business hours. Simply call (985) 732-0473 Monday through Friday, from 8:00am until 4:00pm Central Time.

Q: What forms of payment do you accept
A: Right now we offer secure online payment by credit cards. We accept Visa, MasterCard, American Express and Discover Card.

Q: Where do you ship?
A: We ship throughout the USA routinely. If you have an international order, we're more than happy to do so and will provide you with a shipping quote as quickly as possible. Please email us at [email protected].

Q: Do you have a catalog?
A: No, we do not carry a print catalog. You can contact us for a store near you that carries Remember Nguyen items for purchase.

Q: How do I track my order?
A: You will receive an order confirmation once your order has been received. In addition, a shipping confirmation email will be sent once your order has been shipped.

Q: How can I cancel my order?
A: As we try to satisfy our customers and to ship the order the same day it has been placed; orders must be cancelled within ONE HOUR of placing your order. We will cancel your order provided it has not already been processed or shipped.

Q: How do I return an item?
A: To learn everything about our return policy, visit our Terms & Conditions page.

Q: How much do you charge for shipping?
A: All information about shipping methods and rates is available on our Terms & Conditions page.